Outcome measures, graphed over the episode
Log standardised scores like a 0-10 pain or function rating at each review and MyNewClinic plots the trend across the treatment episode. After two or more readings an AI progress insight reads the curve for you — flagging whether the patient is tracking toward discharge or stalling.
The home programme writes itself from the note
Finish your assessment and the optional RehabRx add-on (£9 per practitioner a month) builds an exercise programme that follows your reasoning, not a generic library. You adjust the dosage and progressions, approve it, and it lands in the patient's portal.
Referral and discharge letters, drafted for you
From any treatment note the AI drafts a GP referral, a discharge summary or an insurer report in your voice — presenting complaint, findings, treatment given, outcome. You edit and sign; it's saved to the record. Letter-drafting is part of the £39, not an upsell.
One flat price for the whole team
£39 a month per clinic covers every physiotherapist, assistant and front-desk seat, with unlimited patients. Bring on a band-7 or a locum and the bill doesn't move — there are no per-seat fees and no tiers to climb.
Standardised outcomes and progress tracking, built in
Physiotherapy is measured in change over time — less pain, more range, a return to running or to work — yet most clinic software has nowhere to put that. MyNewClinic makes outcome measurement a first-class part of the record. Capture a standardised score on a 0-10 scale at the initial assessment and at each review, and the system graphs the trajectory across the whole episode of care so you can see at a glance whether the plan is working.
Once there are two or more readings, an AI progress insight summarises the direction of travel: improving, plateauing, or regressing against the goal you set. It's an extra pair of eyes on the trend, not a clinical decision — you read the patient in front of you and the AI just surfaces what the numbers are doing. For a return-to-sport caseload that makes discharge criteria something you can show the patient, the GP and the insurer, rather than something you carry in your head.
- Record outcome measures (pain, function and the like) at assessment and every review
- Automatic graph of the trend across the full episode of care
- AI progress insight after two or more readings — improving, plateauing or regressing
- Goals and discharge criteria you can evidence to GP, insurer and patient
Exercise prescription generated from your assessment
Writing the home programme by hand is one of the quiet time-sinks of a physio day, and a list of exercises that doesn't match what you found in the room helps no one. With the optional RehabRx add-on at £9 per practitioner a month, the programme is generated straight from the treatment note you've just written, so the selection, sets and progressions follow your assessment rather than starting from a blank library.
You keep the clinical reins: swap an exercise, tune the dosage, set the review point, then send it. The patient opens it on any phone through the passwordless portal, next to their upcoming appointment and their account, with no app to install. Because it's an add-on you only pay for the physios who actually prescribe through it — the £39 base is untouched.
- Programme drafted from your note, then adjusted and signed off by you
- Sets, reps and progressions follow the assessment, not a generic template
- Delivered through the magic-link patient portal — nothing to download
- £9 per practitioner a month, added only for the physios who use it
Letters and reports drafted from the treatment note
Correspondence is the admin that eats your evenings: the GP referral for imaging or onward review, the discharge summary at the end of a block, the report a self-pay insurer wants before they'll settle. MyNewClinic drafts each of these from the note you've already written — pulling the presenting complaint, history, examination findings, treatment given and outcome into a structured letter you then edit and approve.
Nothing leaves without your sign-off. You read the draft, change what needs changing, and it saves back to the patient's record as a dated document alongside their notes and outcomes. This is part of the included AI, not a separate product, so a clinic of three physios isn't paying three times for the privilege of writing fewer letters by hand.
- GP referral, discharge summary, insurer report and patient letter, drafted from the note
- Built from the actual findings and outcomes already in the record
- You edit and approve every letter before it counts as sent
- Saved to the patient record as a dated document; included in the £39
Charting that follows a treatment block, shaped around HCPC record-keeping
A course of physiotherapy is a story told across a block of sessions, so the chart should read like one. Structured subjective-and-objective assessment, reasoning and plan carry forward visit to visit, with templates you can shape per appointment type — first MSK assessment, follow-up, post-op rehab, return-to-sport review — so a session note is a minute of typing rather than a fresh page each time.
Sign a note and it locks; anything you need to add afterwards goes on as a dated, attributed addendum rather than a silent edit, which keeps the record contemporaneous and defensible. It's designed around the auditable record-keeping HCPC-registered physiotherapists are expected to maintain — designed around those standards, to be clear, not certified or endorsed by the HCPC or anyone else.
- Assessment and SOAP templates adaptable per appointment type
- The record builds across the treatment block, not one disconnected visit at a time
- Signed notes lock; later changes are dated, attributed addenda
- Treatment blocks and packages priced, visit-counted and invoiced for you
The diary, the front desk and an AI that does the admin
Around the clinical work sits everything a busy physio clinic needs to keep the diary full: a multi-practitioner day and week view with drag-to-reschedule, online booking that gathers your intake form before the first appointment, an automatic wait list, and Stripe card payments and invoicing that settle straight into your clinic's own connected account. Email and outbound SMS reminders trim the no-shows, and return-visit recalls pull lapsed patients back before a rehab plan quietly fizzles out.
The included AI does the legwork too. A ⌘K command bar books, blocks time, raises invoices and answers questions like "who's due a recall this week?" straight from your data, with an optional dashboard briefing that ranks what to deal with first. Opt-in autonomy can fill cancellations from the wait list and chase overdue accounts — and the whole thing is built cautious: it stays off until you switch it on, you approve what it produces, and money never moves without your explicit confirm. If you want AI inside the note itself, SCRPT (£14 per practitioner a month) adds AI clinical notes with evidence-based decision support, entirely optionally; and when you switch, one Cliniko API key brings your history across.
- Multi-practitioner diary, online booking, wait list and return-visit recalls
- Stripe payments and invoicing into your clinic's own account; email + 500 SMS a month
- ⌘K command bar and dashboard briefing to run the admin, included in the £39
- Optional SCRPT add-on for AI clinical notes with decision support (£14/practitioner)
Questions, answered
Can I track standardised outcome measures and show progress over time?+
Yes — it's built in, not bolted on. Record a standardised score (pain, function, a 0-10 rating and so on) at the initial assessment and at each review, and MyNewClinic graphs the trend across the whole episode of care. After two or more readings an AI progress insight tells you whether the patient is improving, plateauing or regressing against your goal, which makes discharge and return-to-sport criteria something you can evidence to the patient, their GP and any insurer.
Can I prescribe a home-exercise programme from inside the software?+
Yes, with the optional RehabRx add-on at £9 per practitioner a month. It generates a programme from the treatment note you've just written, so the exercises follow your assessment; you adjust the dosage and progressions, approve it, and the patient receives it in their passwordless portal on any phone. Because it's an add-on it sits outside the £39 base and you only pay for the physios who actually prescribe through it.
Does it help with GP referrals and discharge letters?+
It does. From any treatment note the included AI drafts a GP referral, a discharge summary, an insurer report or a patient letter — built from the presenting complaint, findings, treatment and outcome already in the record. You edit and sign every one, and it saves back to the patient as a dated document. Letter-drafting is part of the £39, so a multi-physio clinic isn't charged per seat to write fewer letters by hand.
Is the record-keeping suitable for HCPC-registered physiotherapists?+
It's designed around the contemporaneous, auditable record-keeping UK physiotherapists are expected to maintain: structured assessment notes, locking on signing, dated and attributed addenda, a full audit log and UK data residency. Honestly stated, that means designed around those standards — it isn't certified, approved or endorsed by the HCPC or any regulator.
What does it cost for a physiotherapy clinic?+
A flat £39 a month per clinic, with every physiotherapist, assistant and receptionist included and unlimited patients — no per-seat fees and no feature tiers. Outcome tracking, letter-drafting and the AI assistant are all in that price. The only paid add-ons are billed per practitioner who uses them: RehabRx exercise prescription at £9 and SCRPT AI clinical notes at £14. It's an early-access waitlist with no card and no free trial — request access and we'll be in touch.
Can I bring my patient records across when I switch?+
Yes. From Cliniko it's one API key and you get patients, appointments and full treatment-note history with past invoices and balances, usually inside an hour. From Jane the guided CSV importer brings your patient list and details across, since appointments and clinical notes don't export cleanly from Jane. Built-in telehealth video, for the record, is on our roadmap rather than live today.
Physiotherapy software that proves the patient got better
No card, no free-trial clock. We'll help you move your records over from Cliniko or Jane, and you'll have outcome tracking, exercise prescription and letter-drafting on one flat £39 a month for the whole clinic.
Questions: hello@mynewclinic.com