Document the technique, not just the visit
Osteopathic SOAP templates that prompt for the structural findings, the technique and dosage you applied, the consent you took and the next step you agreed — so a follow-up is a few prompts rather than a blank page, and the clinical reasoning is there in writing if anyone ever asks.
Walk in already briefed
Before each patient, an AI pre-visit summary reads their intake form and recent notes and hands you the presenting complaint, relevant history, medications, allergies and any red flags on one screen — so you open the door knowing where you left off.
Letters drafted from the note
Turn a treatment note into a GP referral, a discharge summary or a patient letter in seconds. The AI drafts it from what you wrote; you edit, approve and save it to the record. You sign off on every word.
One price, every osteopath and room
£39 a month for the whole clinic, never per practitioner. Associates, locums, the front desk, unlimited patients and 500 SMS a month all sit inside it — take on a second osteopath and the bill stays put.
Notes shaped around osteopathic record-keeping
An osteopathic record has to hold more than a tickbox. You're capturing the presenting complaint and history, your examination and structural findings, the working diagnosis, the specific technique and dosage you applied, the consent you obtained for it, and what you agreed for the next appointment. The templates here prompt for exactly those elements, and you can reshape them around your own assessment style so a routine follow-up writes itself in a minute.
Sign a note and it locks; anything you need to add afterwards goes on as a dated, attributed addendum that sits alongside the original rather than quietly overwriting it. That keeps the history honest and defensible — which matters when the record has to stand up to scrutiny. We're built around UK osteopathic record-keeping standards, not certified or endorsed by any regulator; the point is simply to make sound record-keeping the easy path.
- SOAP templates that prompt for technique, dosage and consent, not just free text
- Signed notes lock; later corrections become dated, attributed addenda
- Every record carries an access and audit log of who viewed and changed what
- Consent and the agreed treatment plan captured inside the note itself
AI pre-visit summaries and letters that read your notes for you
Two jobs eat an osteopath's day either side of the actual treatment: reminding yourself where a returning patient stands, and writing the letters afterwards. Both are handled here. The pre-visit summary reads the intake form and the last few notes and distils them into presenting complaint, history, current medications, allergies and red flags — so you arrive at the appointment briefed instead of scrolling back through six visits.
Afterwards, point the AI at the note and it drafts the correspondence — a referral to the patient's GP, a discharge summary, a letter to the patient themselves — pulling the wording straight from what you recorded. You read it, adjust the tone, approve it and it lands on the record. Nothing leaves without your eyes on it; the clinician approves every output, and the whole AI assistant is in the £39, not a tier you climb to.
- Pre-visit summary surfaces complaint, history, meds, allergies and red flags before the patient sits down
- GP referral, discharge summary and patient letters drafted from the treatment note
- You edit and approve every letter before it saves to the record
- Pre-visit summaries and letters are part of the base price, not an add-on
A diary built for several osteopaths and a couple of rooms
A growing osteopathy practice quickly becomes more than one diary: an associate on Tuesdays, a locum covering Fridays, two treatment rooms running at once. The diary keeps all of it on one screen — switch between day and week, see each osteopath in their own colour, and drag an appointment to a new slot without a single phone call.
Online booking runs off that same diary, so a patient picks the right appointment type with the right osteopath and only the times that are genuinely free, while a wait list quietly offers freed-up slots when someone pulls out. Automatic email and SMS reminders trim the no-shows that erode a clinic's margin a slot at a time.
- Day and week views with every osteopath and room colour-coded together
- Drag-to-reschedule with no double-booking and no phone tag
- Online booking by appointment type and practitioner, only showing real availability
- Wait list that offers cancelled slots automatically; reminders by email and SMS
Maintenance recalls, outcome tracking and lapsed-patient outreach
Osteopathy lives on the patients who come back: the six-week maintenance check, the seasonal flare-up, the office worker who reappears every quarter. Return-visit recalls schedule that invitation at the interval you set, so the patient who'd otherwise drift away gets a nudge at the right moment instead of being forgotten.
You can also log standardised outcome measures — a pain or function score out of ten, say — and watch the trend graph build across a course of treatment, with an AI progress insight once there are a couple of readings to compare. And for the patients who genuinely slipped through, the Grow page finds who hasn't been seen at three, six, twelve or twenty-four months and drafts a re-engagement email for you to approve. Card payments, course-of-treatment packages and maintenance memberships all run through Stripe into your own connected account.
- Return-visit recalls timed to your maintenance intervals
- Outcome measures graphed over a treatment course, with an AI progress insight
- Grow page surfaces lapsed patients and drafts re-engagement emails for approval
- Stripe payments, packages and memberships paid straight to your clinic's account
The command bar, and the honest bits
Beyond the clinical AI, a ⌘K command bar runs the admin in plain English: book a patient, block out a CPD afternoon, raise an invoice, chase an overdue balance, or ask 'who haven't we seen since the spring?' and get the answer from your own data. Opt-in autonomy can go a step further and fill cancellations from the wait list or send a payment link to chase late payers — and it's all off by default, with your explicit confirm required before anything moves and a single click to switch it off.
Your data is hosted in the UK on Supabase's London region, encrypted throughout, with role-based access and a GDPR toolkit covering export, erasure, the audit log and 2FA — designed around UK MSK record-keeping and data residency rather than certified by anyone. If you're coming across from Cliniko it's close to painless, and there's a step-by-step Cliniko migration guide if you'd like to see exactly how it goes before you commit.
- ⌘K command bar books, blocks, invoices, chases and answers questions in plain English
- Opt-in autonomy fills cancellations and sends payment links — always behind your confirm
- UK-hosted on Supabase London, encrypted, role-based access, full GDPR toolkit
- Optional SCRPT add-on (£14/practitioner/mo) if you want AI inside the clinical note
Questions, answered
Is the record-keeping genuinely shaped for osteopaths?+
Yes. The note templates prompt for the things an osteopathic record needs — structural findings, the technique and dosage you applied, consent for that treatment, and the plan for next time — and signed notes lock with dated, attributed addenda plus a full audit trail. It's designed around UK osteopathic record-keeping and data residency; designed around those standards, not certified or endorsed by any regulator.
What does the AI actually do for an osteopath day to day?+
Two clinical things and a pile of admin. Before a visit it writes a pre-visit summary from the intake form and recent notes — complaint, history, meds, allergies, red flags. After a visit it drafts letters from your note, such as a GP referral or discharge summary, for you to edit and approve. The ⌘K command bar handles booking, invoicing and chasing. All of that is included in the £39; SCRPT, the AI inside the clinical note, is a separate optional add-on at £14 per practitioner a month.
How much is it, and does the price change as I add osteopaths?+
A flat £39 a month for the whole clinic and it doesn't move when you grow — every osteopath, associate, locum and front-desk seat is included, along with unlimited patients, the diary, online booking and wait list, recalls, packages and memberships, Stripe payments, email plus 500 SMS a month, the GDPR toolkit and the AI assistant. No tiers, no per-seat fees. There's no free trial; we're on an early-access waitlist, so you can request access with no card.
Can I keep patients coming back for maintenance?+
That's what return-visit recalls are for. Set the interval — six weeks, three months, whatever suits — and the system schedules the invitation so maintenance patients don't quietly slip away. The Grow page goes further, finding people you haven't seen in three, six, twelve or twenty-four months and drafting a re-engagement email for you to approve before it sends.
Will my data and notes come across from Cliniko?+
From Cliniko, yes — one API key brings your patients, appointments and full treatment-note history across, including past invoices and balances, usually within the morning, and there's a step-by-step guide that walks through it. Moving from Jane is a guided CSV import that brings your patient list and details, so most clinics keep Jane read-only for the older history.
Is it safe to switch the AI on with real patient data?+
Yes. The AI is off by default and only sends or moves anything once you turn it on and approve it — and money never moves without your explicit confirm, with everything logged and a one-click off switch. Our AI & data settings spell out the full guarantees, including how patient data is handled.
Give your osteopathy clinic the record-keeping it deserves
Coming from Cliniko? One API key brings your patients, appointments and full note history across, often before lunch — book a quick call and we'll walk you through it. No card required.
Questions: hello@mynewclinic.com