£39 flat, the whole clinic
One price for every practitioner and every role — no per-seat tiers, no Balance/Practice/Thrive ladder to climb. As you add clinicians, the gap versus Jane's per-practitioner pricing only widens.
An AI operator, not just a scribe
Jane's AI Scribe writes clinical notes — useful, and a paid per-practitioner add-on. MyNewClinic's AI works across the whole clinic: book, block, invoice, chase overdue payments and answer plain-English questions about your data. And it's included.
Open API & webhooks
A real, clinic-level API key and webhooks, included — so you can wire MyNewClinic to your own tools. Jane offers some approved official integrations but, as published, no open API or clinic-level keys.
Your records, held in the UK
Jane is a Canada-origin product. MyNewClinic is built around UK MSK record-keeping (GOsC for osteopaths, HCPC for physios) with patient data hosted in the UK (Supabase London) — designed around these standards, not certified by any regulator.
The pricing, plainly: flat £39 vs per-practitioner tiers
Jane App is priced per practitioner and split across tiers — as published in June 2026, UK pricing in GBP: £29/month Balance (one practitioner, capped at 20 appointments/month), £44/month Practice and £55/month Thrive as the base, then £19/month per additional full-time practitioner on Practice and £22/month on Thrive, before add-ons (please check Jane's current site; pricing changes). The honest catch with per-seat tiered pricing isn't the headline number — it's that every clinician you add multiplies it, and the features you actually want often sit on the higher tier.
MyNewClinic is one flat £39 per month for the whole clinic. Every practitioner, every role, unlimited patients — all in. There are no feature tiers, so a two-room MSK practice and a six-practitioner clinic pay the same, and nobody's notes are locked behind an upgrade.
For most teams of two or more, that's where the maths tips. Two practitioners on Jane's mid tier is already well north of £39; by four or five, the flat price looks like a rounding error.
- Flat £39/month per clinic — not per practitioner, not per tier
- Every practitioner and every role included; unlimited patients
- No feature tiers — packages, recalls, SMS reminders and the AI are all in the base price
- SMS reminders included (500/month, fair use — no per-message charge like Cliniko)
AI Scribe vs an AI operator
This is the honest, important distinction. Jane has AI — its AI Scribe drafts clinical notes from the session, and it's a paid add-on at roughly CAD $15 per practitioner per month (as published June 2026 — check Jane's current site for UK pricing). It's notes-only, by design.
MyNewClinic's AI is an operator, not a scribe. It's a ⌘K command bar that books appointments, blocks the diary, raises invoices, chases overdue payments and answers plain-English questions about your clinic — 'ask your data' rather than dig through reports. The everyday assistant is included in the £39, not a per-seat add-on.
It's also built to be trusted rather than turned loose. The AI is off by default, and no patient data leaves the clinic until you switch it on. You review and approve every output, and money never moves without an explicit confirm — even the opt-in autonomy that fills cancellations from your wait list or chases overdue invoices only ever sends a payment link, never takes a payment. Nothing goes out while patient messaging is paused, every action is logged, and you can switch any of it off in a click.
If you want AI clinical notes too, MyNewClinic offers SCRPT as an optional add-on (£14/practitioner/month) — with evidence-based decision support, going a step beyond a straight scribe. But you don't need it to get the AI that runs the front desk.
Open API, webhooks and the things bolted onto a North American product
If you've ever wanted to connect your PMS to something of your own — a custom report, a marketing tool, a spreadsheet that updates itself — the open API matters. MyNewClinic gives you a clinic-level API key and webhooks as standard. As published, Jane works through a set of approved official integrations rather than an open API or clinic-level keys, so what you can connect is whatever Jane has partnered on.
A few other things come included here that tend to be tier-gated or add-ons elsewhere: promo and discount codes, packages and memberships, return-visit recalls, and a full GDPR toolkit — data export, erasure, an access/audit log and 2FA — handed to you rather than pieced together.
Two honest 'not yet' notes, because a comparison with no gaps isn't worth reading. Telehealth video is on our roadmap, not live today — Jane has group telehealth as an add-on. And Jane has a patient mobile app; MyNewClinic uses a passwordless magic-link patient portal instead of a separate app to install.
- Open API + webhooks with a clinic-level key — included
- Promo/discount codes, packages, memberships and recalls — no upgrade needed
- Built-in GDPR toolkit: export, erasure, access/audit log, 2FA
- Passwordless magic-link patient portal (no app to download)
Moving from Jane — the honest version
Here's where we won't oversell it. Jane's CSV export is good for your patient list — names, contact details and the core patient record — and our guided importer walks you through mapping the columns so that comes across.
What does not export cleanly from Jane is appointment history and clinical notes — that's a limitation of how Jane lets data out, not a choice on our side. So the practical, honest approach most clinics take is to start fresh in MyNewClinic with their patient list imported, keep their Jane account read-only for a while, and refer back to it for historical notes when they need to. No re-keying every patient; no pretending the old notes magically migrate.
If you were coming from Cliniko instead, the story is different — one API key brings patients, appointments and full treatment-note history. We mention it only so the Jane picture is clear: with Jane, plan to keep the old account around for the back-history.
We'll help you through the import and answer questions while you set up. Most clinics are taking real bookings within a day or two of bringing their list across.
- Jane CSV import brings your patient list / patient details — with guided column mapping
- Appointments and clinical notes do not export cleanly from Jane — keep Jane read-only for historical records
- Start fresh in MyNewClinic with your patients already loaded
- We help with the import and setup — most clinics go live within a day or two
Questions, answered
Is MyNewClinic really cheaper than Jane App?+
For most clinics with two or more practitioners, yes — clearly. MyNewClinic is a flat £39/month for the whole clinic, with every practitioner included. Jane UK pricing is in GBP: £29/month Balance (one practitioner), £44/month Practice base or £55/month Thrive base, then £19–£22/month per additional full-time practitioner, plus add-ons for AI Scribe, telehealth and websites. A solo clinician on Jane Balance may pay less (£29/month), but Balance is capped at 20 appointments/month. The moment you move to Jane Practice or add a second practitioner, the flat price pulls clearly ahead. Always check Jane's current pricing — it changes.
Will my Jane data come across when I switch?+
Your patient list will. Jane's CSV export covers patients and their details, and our guided importer maps the columns for you. Appointment history and clinical notes don't export cleanly from Jane, so the honest approach is to start fresh in MyNewClinic with your patients loaded and keep your Jane account read-only for historical notes. We'll help you through it.
Does MyNewClinic have an AI like Jane's AI Scribe?+
It has more than that — and it's a real difference, not a swipe. Jane's AI Scribe writes clinical notes and is a paid per-practitioner add-on; it's notes-only by design. MyNewClinic's AI is an operator that books, blocks, invoices, chases overdue payments and answers questions about your clinic in plain English — and the everyday assistant is included. If you also want AI clinical notes, our SCRPT add-on (£14/practitioner/month) adds evidence-based decision support on top.
Does MyNewClinic have an open API like the integrations I rely on in Jane?+
Yes — a clinic-level API key and webhooks are included as standard, so you can connect MyNewClinic to your own tools. As published, Jane works through approved official integrations rather than an open API or clinic-level keys, so it's worth listing exactly which Jane integrations you depend on and checking the equivalent in MyNewClinic before you move.
Is MyNewClinic suitable for UK osteopathy and physio clinics?+
That's exactly who it's built for. It's designed around UK MSK record-keeping — GOsC for osteopaths, HCPC for physios — with patient data hosted in the UK (Supabase's London region) and a GDPR toolkit built in. To be clear, that means it's designed around these standards and UK data residency; it isn't certified, approved or endorsed by any regulator. Jane is a capable product, but it's Canada-origin and built for a North American market first.
What's the catch — what does Jane do that MyNewClinic doesn't yet?+
Two honest things. Telehealth video is on our roadmap, not live today, whereas Jane offers group telehealth as an add-on — so if built-in video calls are essential right now, factor that in. And Jane has a patient mobile app; MyNewClinic uses a passwordless magic-link portal instead of a separate app. We'd rather you know that up front than find out after you've switched.
Thinking of leaving Jane App?
Join the early-access list — no card needed. We'll import your patient list from Jane and help you set up, so you can keep your old account read-only for the historical notes and start fresh on a flat £39/month.
Questions: hello@mynewclinic.com