Flat £39, not per seat
One price for the whole clinic. Add a second, third or fourth practitioner and the bill doesn't move. On Cliniko's pricing, which rises by practitioner band (as published June 2026, check their current site), that's the line that keeps growing — here it doesn't.
SMS that isn't metered
500 SMS a month are included in the £39 (fair use). Unlike Cliniko — which, as published June 2026, charges per message at roughly 8p each (billed in USD) — there's no per-message meter ticking on every reminder, so a busy schedule doesn't quietly add up. It's part of the flat price (check Cliniko's current site).
One Cliniko API key moves everything
Paste a single Cliniko API key and we import your patients, their appointments and their full treatment-note history — plus past invoices, payments and balances. Most clinics are moved across in under an hour.
An AI operator that Cliniko doesn't offer
A ⌘K command bar that books, blocks, invoices and chases, and answers plain-English questions about your clinic. As published June 2026, Cliniko has no built-in AI assistant that acts on your data like this (worth checking their current site).
The pricing maths, done honestly
Cliniko is priced by practitioner band and billed in USD. As published in June 2026 (always worth checking their current page), that's roughly £34/month for a single practitioner at ~$1=£0.75, climbing to roughly £71/month for 2–5 practitioners and £109/month for 6–8 — so the cost of your software is tied to the size of your team. On top of that, SMS is charged per message, with credits at around 8p each (billed in USD), so every reminder, every wait-list offer and every manual text has a meter running.
MyNewClinic is a flat £39 per month for the whole clinic. Not per practitioner. Not per seat. Add your associate, your locum cover, your weekend physio — the price is the same £39. Unlimited patients, every practitioner and every role included, and no feature tiers to climb to unlock the bits you actually need.
Here's where it bites: as a Cliniko clinic takes on practitioners it climbs into the next band, plus SMS on top. The same clinic on MyNewClinic pays £39, full stop, with 500 SMS a month built in. The more you grow, the wider the gap — because team-size pricing punishes the thing you're trying to do, which is grow.
- £39/month per clinic — every practitioner and role included, no per-seat fee
- Unlimited patients, no feature tiers, no add-on tax for the basics
- 500 SMS/month included (fair use) — no per-message metering like Cliniko
- Stripe card payments and invoicing included — money settles to your own connected account
Moving from Cliniko takes one API key, not a weekend
The thing that keeps most people on Cliniko isn't the price — it's the dread of moving years of records. This is the part Cliniko makes genuinely easy to leave, because it has a proper API and we built directly against it.
You generate one Cliniko API key, paste it into MyNewClinic, and we pull across your patient list, your upcoming and past appointments, and the full treatment-note history attached to each patient — the clinical record, not just the contact card. We also bring over past invoices, payments and outstanding balances, so the books line up from day one. Most clinics complete the move in under an hour, and you can run a test import first to see exactly what comes through before you commit.
This is a real difference from migrating off other systems. Coming from Jane, for example, only the patient list exports cleanly — appointments and notes don't, so clinics start fresh and keep Jane read-only. From Cliniko, the notes come with you.
- Patients and patient details
- Upcoming and past appointments
- Full treatment-note history per patient
- Past invoices, payments and outstanding balances
- Run a test import first — see what lands before you switch
The AI operator is the part Cliniko doesn't match
Cliniko is a solid, well-built diary. What it doesn't have, as published June 2026 (check their current site), is a built-in AI assistant that actually does the admin with you.
MyNewClinic gives you a ⌘K command bar you can talk to in plain English. "Book Mrs Patel in with Sarah next Tuesday afternoon." "Block Thursday morning, I'm at a course." "Raise an invoice for today's session." "How many new patients did we see last month, and how many rebooked?" It books, blocks, invoices, chases overdue accounts and answers questions about your own data — without you clicking through five screens.
There's an opt-in autonomous mode too, for the jobs you'd rather not babysit: filling a cancellation from the wait list, chasing an overdue invoice, or sending a late-cancel or no-show fee link. And it's built to be trusted, not just clever — because in a clinic, trust is the whole game.
- AI is OFF by default; patient data only leaves the clinic once you switch it on
- The clinician reviews and approves every AI output
- Money never moves without your explicit confirm — autonomy only ever sends a link
- Nothing is sent while patient messaging is paused; every action is logged; switch any of it off in one click
Built around UK clinics from the start
Cliniko is an Australia-origin product. It's good software, but it wasn't designed around UK record-keeping or where your data sits — those are things you fit around it.
MyNewClinic is built around UK MSK practice: record-keeping shaped for how GOsC-registered osteopaths and HCPC-registered physios actually work, and UK data residency, with patient data hosted in Supabase's London region, encrypted in transit and at rest, with role-based access. To be straight with you: that means designed around these standards, not certified, approved or endorsed by any regulator — we'd never imply otherwise.
On top of that you get a built-in GDPR toolkit handed to you, not bolted on: one-click data export, erasure, an access and audit log, and 2FA. The patient portal is passwordless — magic-link login, no password for patients to forget or for you to reset.
- UK data residency — hosted in Supabase's London region, encrypted in transit and at rest
- Built around GOsC/HCPC MSK record-keeping (designed around, not regulator-approved)
- Built-in GDPR toolkit: export, erasure, access/audit log, 2FA
- Passwordless magic-link patient portal; role-based access; DPA and published subprocessors
Questions, answered
Is MyNewClinic really cheaper than Cliniko?+
For a clinic with two or more practitioners, almost certainly yes — and the gap widens as you grow. Cliniko is priced by practitioner band and billed in USD (from roughly £34/month for one practitioner at ~$1=£0.75, as published June 2026 — check their current site) and charges around 8p per SMS. A solo practitioner on Cliniko may pay slightly less on the base fee, but SMS is on top — at 60+ messages a month the flat price wins even solo. The moment you add a second person, flat pricing clearly wins: Cliniko's next band is roughly £71/month. MyNewClinic is £39/month for the whole clinic with 500 SMS a month built in.
Will I lose my treatment notes if I move from Cliniko?+
No. This is the key difference moving off Cliniko: because Cliniko has a proper API, we import your full treatment-note history along with your patients, appointments, past invoices, payments and balances — all from a single API key. You can run a test import first to see exactly what comes across before you commit.
How long does the migration actually take?+
Most clinics move in under an hour. You generate one Cliniko API key, paste it into MyNewClinic, and the import runs. There's no CSV wrangling and no column mapping for a Cliniko move — that single key does the work.
Does Cliniko have an AI assistant like yours?+
As published in June 2026 (worth checking their current site), no — Cliniko doesn't have a built-in AI assistant that acts on your data. MyNewClinic's AI operator books, blocks, invoices, chases overdue accounts and answers plain-English questions about your clinic, and it's included in the £39. It's off by default, you approve every output, and money never moves without your explicit confirm.
What about SMS — is it really uncapped?+
500 SMS a month are included in the flat price under a fair-use policy, covering reminders, wait-list offers and manual messages. There's no per-message meter ticking on every text — deliberately different from Cliniko, which charges SMS per message (around 8p each billed in USD, as published June 2026 — check their current site).
Is MyNewClinic SOC 2 certified and is the video telehealth ready?+
Two honest answers. Your patient data is hosted on SOC 2 Type II infrastructure (Supabase), but MyNewClinic itself is not yet independently SOC 2 audited — we won't claim it is. And telehealth video is on the roadmap, not live yet, so don't switch expecting to run video consults today.
Stop paying by the practitioner
Join the early-access list and we'll move you across from Cliniko — patients, appointments, notes and balances — from a single API key, usually in under an hour. No card to join.
Questions: hello@mynewclinic.com