Keeps pace with a packed column
When you're seeing a patient every ten minutes, the software can't be the slow part. Pull up the visit, drop in your adjustment or review template, log the level and what you did, sign. Later changes are saved as dated amendments rather than overwrites, so a fast day still leaves a clean, defensible record.
Plans, packages and memberships, counted for you
A 12-visit course or a monthly maintenance membership is tracked automatically — visits used, what's left to redeem, what's owed — and Stripe handles the card billing into your own account. Charging a plan never means a side spreadsheet.
Book the next visit in one line
Press ⌘K and type "rebook Mr Hale next Tuesday 8:40, 10-min adjustment" — done, without clicking back into the diary mid-consult. The same bar raises an invoice, blocks an hour, or tells you who hasn't rebooked this week.
Recalls that protect the plan
The patient who skips a week is the patient who lapses. Return-visit recalls quietly nudge people back to their schedule before a plan falls apart — part of the flat price, not a feature you have to climb a tier to unlock.
A diary shaped to short, repeat visits
A chiropractic column is its own animal: a tight run of 8-, 10- and 15-minute adjustments, the occasional new-patient assessment or re-exam, and a lot of the same faces coming back through a care plan. MyNewClinic's diary is set up for exactly that — every visit type carries its own default length and price, so a quick adjustment doesn't get the same slot as a first consultation, and the column packs sensibly.
Across day and week views you can see each practitioner and room at a glance, colour-coded by who and what, and drag a visit to a new slot when someone needs to shuffle. With associates working alongside you, the whole team's column stays in one screen rather than scattered across separate calendars — and the wait list quietly backfills a late drop-out so the gap doesn't sit empty.
- Per-visit-type durations and prices (adjustment, review, re-exam, new patient) so the column packs to your real pace
- Day and week views across every practitioner and room, colour-coded by person and visit type
- Drag a visit to reschedule; the wait list offers freed-up slots to people waiting
- Built for several associates sharing rooms, not just a solo diary
Charting tuned for re-exams and review visits
Most chiropractic notes aren't long-form essays — they're a quick, consistent record of what you found and what you adjusted, visit after visit, with the occasional fuller re-exam to mark progress. So charting here is template-first: open the visit, your adjustment or review template is already there, you log levels, findings and what was done, and sign. A routine note is a few taps; a re-exam has room to capture the bigger picture when you need it.
The honesty side matters in a high-volume setting, where it's tempting to cut corners. A signed note locks, and anything you add afterwards is kept as a dated, attributed amendment sitting alongside the original — never a silent rewrite. Add consent and the plan for the next phase as part of the note, and an access log records who opened each record. It's built around UK MSK record-keeping rather than certified by any regulator, but it makes the tidy version the easy version even on your busiest day.
- Adjustment and review templates load automatically so a routine visit is a couple of taps
- Re-exam notes with space to mark progress through a care plan
- Signed notes lock; corrections are dated, attributed amendments, not overwrites
- Consent and next-phase plan captured in the note; access log on every record
Care plans, packages and maintenance memberships
Chiropractic care usually runs as a plan — an intensive block of visits to settle things, then a lighter maintenance rhythm — and MyNewClinic treats that as the main event, not a bolt-on. Sell a block of, say, 12 visits, or set someone up on a recurring monthly membership, and the system counts each visit off the plan, keeps the remaining balance in view, and flags when a course is running low so the front desk can prompt a renewal at the desk.
Payments and invoicing run on Stripe straight into your clinic's own connected account, so a plan up front, a membership on card, and a one-off walk-in all settle directly to you with nothing skimmed off. Patients can pay at the point of booking or clear a portal invoice, and recalls keep anyone who drifts off their schedule from quietly disappearing. All of it sits inside the flat £39 — there's no maintenance-membership tier to upgrade to.
- Multi-visit blocks with automatic visit-counting and a running remaining balance
- Recurring maintenance memberships billed on card via Stripe
- Pay-at-booking and portal invoices settling 100% to your own connected Stripe account
- Recalls that bring patients back onto plan before a course lapses
A ⌘K assistant that takes the between-patient admin
The squeeze in a chiropractic clinic isn't the adjusting — it's everything around it that has to happen in the ninety seconds before the next patient. So the included AI assistant lives behind a ⌘K command bar you can drive in one line: book or rebook a visit, block time, raise an invoice, chase an overdue balance, or just ask in plain English — "who's overdue a re-exam?", "which care plans expire this month?", "how many new patients last week?" — and get the answer straight from your own data, no report-builder required.
If you want it to do more unprompted, opt-in autonomy will fill cancellations from the wait list and chase overdue invoices for you, which earns its keep when a back-to-back column leaves nobody free to work the phones. It's deliberately cautious where it counts: the AI stays off until you switch it on, you approve what it produces, it can only ever send a payment link rather than move money, and one click turns it off again. The whole assistant is included in the £39, not a per-practitioner add-on.
- ⌘K command bar: rebook, block, invoice, chase and ask your data in a single line
- Plain-English answers from your own clinic — recalls due, plans expiring, new-patient counts
- Opt-in autonomy fills cancellations and chases invoices when the desk is slammed
- Included in the flat price — and switch-off-in-one-click safe to leave on
Online booking, reminders and a no-app patient portal
New patients book themselves online into the right visit type, and an open slot from a last-minute cancellation gets offered to the wait list rather than lost. Existing patients manage their visits and clear invoices through a passwordless, magic-link portal — nothing to download, no password to reset on a phone at the front desk.
Email and SMS reminders go out automatically to defend a tight column from no-shows, with SMS sent outbound from your clinic's name. You get 500 SMS a month per clinic on a fair-use basis, with no per-message meter the way Cliniko charges for each text. On hosting, your data lives in the UK and is encrypted throughout with a built-in GDPR toolkit — designed around UK data residency, not certified by a regulator. Coming from Cliniko, one API key brings your patients, appointments and full treatment-note history across; a Jane move brings the patient list and details over by guided CSV.
- Online booking by visit type with a wait list that backfills cancellations
- Automatic email + SMS reminders; 500 SMS/month per clinic, no charge past 500 on fair use
- Passwordless magic-link patient portal — no app, no password
- UK-hosted and encrypted with a GDPR toolkit (export, erasure, audit log, 2FA)
Questions, answered
Is this actually built for chiropractors, or just general MSK software?+
It's built for UK musculoskeletal clinics with the chiropractic way of working front of mind. The diary assumes short, repeated adjustment visits rather than one-off long sessions; templates are tuned for fast visit notes and fuller re-exams; care plans, packages and maintenance memberships are core; and recalls exist to keep people on their schedule. The whole shape of it assumes a high-volume, plan-based practice.
Can it run care plans, packages and maintenance memberships?+
Yes, and it's a headline feature rather than an add-on. Sell a block of visits or a recurring monthly membership and the system counts each visit off the plan, tracks the remaining balance, flags when a course is nearly used up, and bills the card through your own Stripe account. Recalls bring people back before a plan lapses, and it's all inside the flat £39 with no membership tier to upgrade to.
How fast is the charting for a busy adjustment column?+
Fast by design. Your adjustment or review template loads automatically when you open a visit, so a routine note is logging the levels, findings and what you did, then signing — a couple of taps. Re-exams have more room when you need to mark progress. Signed notes lock, and later corrections are saved as dated, attributed amendments rather than overwrites, so even a flat-out day leaves a clean record.
What does it cost for a clinic with several chiropractors?+
A flat £39 a month for the whole clinic — every chiropractor, associate and front-desk seat, with unlimited patients. Adding an associate doesn't change the bill, and there are no feature tiers. The diary, charting, plans, payments and the AI assistant are all in that price. SCRPT AI clinical notes (£14/practitioner), RehabRx exercise programmes (£9/practitioner) and Alex, the 24/7 AI phone receptionist, are optional paid add-ons only if you want them.
What can the ⌘K assistant do between patients?+
You drive it in one line: rebook a visit, block time, raise an invoice, chase an overdue balance, or ask plain-English questions about your clinic like who's overdue a re-exam or which plans expire this month — answered from your own data. Opt-in autonomy can also fill cancellations from the wait list and chase overdue invoices unprompted. It stays off until you switch it on, you approve its outputs, it can only send a payment link rather than move money, and one click turns it off.
How do I bring my records across, and is the data UK-hosted?+
From Cliniko, one API key imports your patients, appointments and full treatment-note history along with past invoices and balances, usually in under an hour. From Jane, a guided CSV importer brings your patient list and details across, since appointments and clinical notes don't export cleanly from Jane. Everything is hosted in the UK and encrypted, with a built-in GDPR toolkit; we're designed around UK data residency rather than certified by a regulator, and not independently SOC 2 audited, though your data sits on SOC 2 Type II infrastructure via our host.
Built for the pace of a full adjustment column
Join the early-access waitlist and be among the first UK chiropractic clinics on MyNewClinic. No card to join — request access and we'll be in touch, and we'll help you bring your patients and notes over from Cliniko when you're ready.
Questions: hello@mynewclinic.com